‘Rhythm’ Doorknocker Earrings (Black/White)

Exchanges We have a 7-day return policy, which means you have 7 days after receiving your item to request an exchange only. To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with any tags, and in its original packaging. You’ll also need proof of purchase, either via receipt, email confirmation, or order number from your account (click here to log in). To start an exchange, you can contact us at cueaccents@gmail.com. Please note that returns will need to be sent to the return address provided upon approval of return. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Buyer is responsible for shipping costs associated with all returns and exchanges. You can always contact us for any exchange question at cueaccents@gmail.com. The fastest way to ensure you get your desired accent is to return the item you have, and once the return is accepted, make a separate purchase for the new item.   Damages and issues Please inspect your order upon reception and contact us within 2 days of order receipt if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.   Exceptions / non-returnable items Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and final sale items. Please get in touch if you have questions or concerns about your specific item. Sale items and gift cards are ineligible for returns/exchanges.   European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.   Thanks for taking the Cue to accentuate you!